The future role of healthcare mentors and coaches in navigating workplace culture

Authors

DOI:

https://doi.org/10.11157/fohpe.v24i1.706

Keywords:

mentor, coach, culture, healthcare

Abstract

A core value of the Australian and New Zealand Association for Health Professional Educators (ANZAHPE) is to be a nurturing organisation that enshrines the value of mentorship. In this paper we explore the roles of mentors and coaches and how these might adapt over the next 50 years towards assisting a novice to understand the culture within their own workplace, to enable them to function, survive, and thrive within this context. We further propose that the respective roles of mentors and coaches will become increasingly distinct from each other, to optimise the support that is available for new health professionals, educators, and researchers as they enter the workforce and prepare for lifelong learning and scholarship.

References

Colley, H. (2001). Righting rewritings of the myth of Mentor: A critical perspective on career guidance mentoring, British Journal of Guidance & Counselling, 29(2), 177-197, https://doi.org/10.1080/03069880020047120

Bearman, M., Mahoney, P., Tai, J., Castanelli, D., & Watling, C. (2021). Invoking culture in medical education research: A critical review and metaphor analysis. Medical Education, 8, 903-911, https://doi.org/10.1111/medu.14464

Gouldner, A. (1995). Wildcat strike: A study in worker– management relationships. London: Routledge.

Manzi, A., Hirschhorn, L.R., Sherr, K. Chirwa, C., Baynes, C., Awoonor-Williams, J., and the AHI PHIT partnership Collaborative. (2017). Mentorship and coaching to support strengthening healthcare systems: Lessons learned across the five population health implementation and training partnership projects in sub-Saharan Africa. BMC Health Services Research, 17(3), 831, https://doi.org/10.1186/s12913-017-2656-7

Marcdante, K., & Simpson, D. (2018). Choosing when to advise, coach, or mentor. Journal of Graduate Medical Education, 10(2), 227–8. https://doi.org/10.4300/JGME-D-18-00111.1

Medical Deans Australia and New Zealand. (2021). Medical schools outcomes database: National data report 2021. Accessed: 8 Nov 2022. URL: https://medicaldeans.org.au/md/2022/06/MSOD-National-Data-Report-2021_correction-May-2022.pdf

Mickan, S., Wenke, R., Weir, K., Bialocerkowski, A., & Noble, C. (2017). Strategies for research engagement of clinicians in allied health (STRETCH): A mixed methods research protocol. BMJ Open, 7(9), https://doi.org/10.1136/bmjopen-2016-014876

Mutabzdic, D., Mylopoulos, M., Murnaghan, M., Patel, P., Zilbert, N., Seeman, N., Regehr, G., & Moulton, C. (2015). Coaching surgeons: Is culture limiting our ability to improve? Annals of Surgery, 262, 213–6.

Noble, C. and Billett, S. (2017), Learning to prescribe through co-working: Junior doctors, pharmacists and consultants. Medical Education, 51, 442-451, https://doi.org/10.1111/medu.13227

Oliver, M. (2005). George Gerbner, 86; Educator researched the influence of TV viewing on perceptions. Los Angeles Times. Accessed on 9 Nov 2022, from URL: https://www.latimes.com/archives/la-xpm-2005-dec-29-me-gerbner29-story.html

Gray, D., Sidaway-Lee, K., White, E., Thorne, A., & Evans, P. (2018). Continuity of care with doctors—a matter of life and death? A systematic review of continuity of care and mortality. BMJ Open, 8(6), e021161, https://doi.org/10.1136/bmjopen-2017-021161

Poon, Y., Lin, Y., Griffiths, P., Yong, K., Seah, B., & Liaw, S. (2022). A global overview of healthcare workers’ turnover intention amid COVID-19 pandemic: A systematic review with future directions. Human Resources for Health, 20, 70, https://doi.org/10.1186/s12960-022-00764-7

Portoghese, I., Galletta, M., Coppola, R., Finco, G., & Campagna, M. (2014). Burnout and workload among health care workers: The moderating role of job control. Safety and Health at Work, 5(3), 152-7. https://doi.org/10.1016/j.shaw.2014.05.004

Seldon, C., Wong, W., Jagsi, R., Croke, J., Lee, A., & Puckett, L. (2021). Remote mentorship in radiation oncology: Lessons to share. Advances in radiation oncology, 6(4), 100686, https://doi.org/10.1016/j.adro.2021.100686

Sheehan, D., & Wilkinson, T. (2022). Widening how we see the impact of culture on learning, practice and identity development in clinical environments. Medical education, 56(1), 110–116, https://doi.org/10.1111/medu.14630

Sheehan, D., Lee, A., Basu, A., & Thwaites, J. (2021). Improving the prescribing practice of junior doctors through interprofessional collaboration and evidence-based education. New Zealand Medical Journal, 134(1536),12-24.

Starfield, B. (2005). The effects of specialist supply on populations' health: Assessing the evidence. Health Affairs, 5, 97-107, https://doi.org/10.1377/hlthaff.w5.97

Stewart-Lord, A., Baillie, L., & Woods, S. (2017). Health care staff perceptions of a coaching and mentoring programme: A qualitative case study evaluation. International Journal of Evidence Based Coaching and Mentoring, 15(2), 70–85.

Tummons, J., MacLeod, A., & Kits, O. (2015). Ethnographies across virtual and physical spaces: A reflexive commentary on a live Canadian/UK ethnography of distributed medical education. Ethnography and Education, 10, 107-120.

Watling, C., & La Donna, K. (2019), Where philosophy meets culture: Exploring how coaches conceptualise their roles. Medical Education, 53, 467-476, https://doi.org/10.1111/medu.13799

Watling, C., Ajjawi, R., & Bearman, M. (2020). Approaching culture in medical education: Three perspectives. Medical Education, 54(4): 289-295, https://doi.org/10.1111/medu.14037

Watling, C., Driessen, E., van der Vleuten, C., Vanstone, M., & Lingard, L. (2013). Beyond individualism: professional culture and its influence on feedback. Medical Education, 47(6), 585–594.

Wenke, R., Noble, C., Weir, K., & Mickan, S. (2020). What influences allied health clinician participation in research in the public hospital setting: A qualitative theory-informed approach. BMJ Open, 10(8), e036183, https://doi.org/10.1136/bmjopen-2019-036183

Wolever, R., Moore, M. A., & Jordan, M. (2017). Coaching in healthcare. In: T. Bachkirova, G., Spence & D. Drake (Eds.). The SAGE handbook of coaching. Sage Publications.. Accessed on 21 Nov 2022. Accessed from: https://www.vumc.org/pmr/sites/vumc.org.pmr/files/publication_files/Chapter%2032%20Coaching%20in%20Healthcare.pdf

Downloads

Published

2023-03-31

How to Cite

Martin, R. A., Copley, J., Dunwoodie, R., Forbes, R., Joyce, L., Mandrusiak, A. ., Noble, C., Pearson, A. ., Radford, J., Wilkinson, T., & Sheehan, D. . (2023). The future role of healthcare mentors and coaches in navigating workplace culture. Focus on Health Professional Education: A Multi-Professional Journal, 24(1), 95–103. https://doi.org/10.11157/fohpe.v24i1.706

Issue

Section

ANZAHPE 50th Anniversary Collection